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WooCommerce RMA Plugin helps customers manage the process of returns, refunds, and exchanges online. To use it, you need to install and activate it in your WooCommerce store. After that, customers can easily enter a return or exchange request by going to their order history. Merchants can review the request from the panel and approve or deny the request.

Check out more details at: https://webkul.com/blog/woocommerce-product-rma/