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Connecting CRM to Magento 2 is a great solution for automating customer interaction. The most common difficulties can arise due to incorrect configuration or incompatibility of integration modules. It's important to choose a CRM that works directly with Magento 2, such as HubSpot or Zoho CRM, and use proven integration extensions. If Magento 2 seems too complicated, you should consider switching. For example, import products from shopify to woocommerce provides easier CRM integration and more customisation flexibility.